Know Your Legal Rights
Councils have a legal duty to maintain roads. Learn what the law says and when you have a valid claim.
Report a Pothole Properly
A proper report creates an official record. We show you exactly how to report to your council, step by step.
Claim Compensation
Damaged wheels, tyres, or suspension? You may be entitled to compensation. Learn how to build and submit a strong claim.
How to take action
Whether you've hit a pothole or just want to report one, the process is straightforward.
Document the damage
Photograph the pothole, your vehicle damage, and the surrounding road. Note the date, time, and exact location.
Report it officially
Submit a formal report to your local council or highway authority. This creates a vital paper trail for any claim.
Claim what you're owed
Submit your compensation claim with evidence. Councils must respond within a reasonable timeframe under the Highways Act.
Built by the community, for the community
PotholeUK is a free, independent resource. We exist to help UK road users understand their rights — nothing more.
Community-built
Created by drivers and cyclists who have been through the claims process themselves.
Fully independent
No government affiliation, no insurance partnerships. Just straightforward information for road users.
Always free to use
Every guide, template, and resource on this site is completely free. No hidden fees, no premium tiers.
Regularly updated
Our content is reviewed against the latest legislation, case law, and council policies across the UK.
Frequently asked questions
Quick answers to the most common questions about potholes, claims, and your rights on UK roads.
Can I claim compensation for pothole damage to my car?
Yes. Under the Highways Act 1980 (section 41), highway authorities have a legal duty to maintain roads. If a pothole damages your vehicle and the council failed to maintain the road properly, you can submit a compensation claim. You will need evidence such as photographs, repair invoices, and proof the pothole was reported or should have been known about.
How do I report a pothole in the UK?
You can report a pothole to your local council or highway authority, usually via their website or by phone. In England you can also use the GOV.UK 'Report a problem' service. Always note the exact location, take photographs, and keep a record of your report reference number as evidence.
Who is responsible for potholes on UK roads?
Local councils (highway authorities) are responsible for maintaining local roads under the Highways Act 1980. Motorways and major A-roads in England are managed by National Highways. In Scotland, Transport Scotland manages trunk roads, while councils handle local roads. The responsible authority has a legal duty to inspect and repair road defects.